top of page

How to Setup Remote Support (MAC)

button_edited.png

​

 1 First click “start remote session” button

Note: Contact us at 647-905-8269 so that we can provide you with the code

2 Enter the code given by the agent  and press the arrow

step 1.PNG

3 Select the connectwise exe and run the program from download folder

Screen Shot 2020-12-19 at 11.41.53 PM.pn

Select Open  on the pop up box

Screen Shot 2020-12-19 at 11.42.36 PM.pn

5 Select Open system preferences to give connectwise access

Screen Shot 2020-12-19 at 11.56.53 PM.pn

6 Unlock the padlock  and the check the box for the connectwise to grant access.

Screen Shot 2020-12-19 at 11.57.29 PM.pn
Screen Shot 2020-12-19 at 11.59.47 PM.pn

7  Once the changes are made

we will now be able to access your computer. 

Screen Shot 2020-12-20 at 12.00.27 AM.pn
bottom of page